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Frequently Asked Questions

What is a warehouse truck check-in system?

A digital system that allows drivers to check in without paperwork using kiosks, tablets, or mobile devices.

Do drivers need an app?

No, drivers can check in directly from their phone browser or on-site kiosk.

How quickly can it be set up?

Most warehouses can be up and running in a short time with minimal training.

Can I send a text message to the driver?

Yes. At check in the driver includes his phone and one click you can send canned or custom messages.

Do you integrate with other systems?

Truck Check In is designed to work alongside your existing systems and workflows. Using split-screen browser mode and our sidebar display, your team can manage the truck yard queue while working side by side with your exisitng systems. There are no complex integrations or setup requirements.

Is there a free trial?

Yes. Every new account starts with a free 14-day trial with full access to all features. No credit card is required to start. Start your free trial

What information can Truck Check In collect?

Truck Check In can be configured to collect the information your business needs at check-in, including name, company, phone number, email, up to three custom text questions, up to three yes-no questions, and up to 16 reasons with 16 related sub-reasons. These fields can be configured to capture details such as pickup or drop-off information, trailer number or ID, cargo type, and any other important check-in information.

Is there a setup fee?

No. There are no setup fees, no contracts, and no cancellation fees.

Do you offer training or onboarding

Yes. We provide free onboarding, demos, and training for your team. You can schedule a call with us anytime, and we offer unlimited support meetings to help you get the most out of Truck Check In System.

Is there a limit on the number of check-ins?

No. Every plan includes unlimited check-ins

Can we text drivers instructions?

Yes. Staff can send text messages to drivers with updates or directions such as where to wait or when to proceed to a bay.

Is there a limit on the number of Users?

No. Every plan includes unlimited Users

Do SMS credits expire?

No. SMS credits never expire as long as you have an active subscription. You can purchase bulk SMS plans and use them at your own pace.

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